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Click here for full details of our Booking Service Save time and money by using our booking service.
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About the Spotlight Accommodation and Services Guide
We charge a nominal fee for proprietors to be included in our directory. This ensures that people who promote their accommodation with us actively welcome and specifically cater for the needs of walkers. The accommodation details contained within the guide are constantly updated.
Last Updated:
19th November 2017

Dalesway Bookshop - for all your books and mapping needs

Click here for details of thedalesway luggage transfer service
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Our 30 day money back guarantee means you can shop with confidence We offer
a
30 day Money
Back
GUARANTEE!
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Click here for the latest Exchange Rates
  About Shopping

Shopping online with us is a lot like shopping in a regular store. You browse our shelves for the books or maps you'd like, put them in a shopping basket, and complete your purchase at the check-out area.  The only difference is, we're open 24 hours a day - seven days a week and you don't have to put on shoes and leave the comfort of your home to shop!

If you have any queries or questions please contact us.  We are based in England, our telephone and fax number is 01609 883800. If you are dialling from outside England the number is +44 1609 883800. If you are calling from overseas remember the time difference - Of course you can e-mail us anytime at enquiries@thedalesway.co.uk  

We've taken steps to make shopping with us as convenient as possible.

We offer a 30 day money back guarantee!If you are not 100% satisfied with your purchase, simply return the product to us within 30 days, undamaged, for a full refund (minus the cost of shipping/delivery).

We accept all major Credit Cards Choose the payment method that best suits you.  We accept payment by credit card, cheque or International Money Order.   You can place your order on-line, send it by e-mail, fax it, telephone us or even send it in the mail!

Spotlight is a customer of Barclays Merchant Services, the UKs leading acquirer of card payment transactions - Click here for more details We are an approved customer of Barclays Merchant Services - the UKs leading acquirer of card payment transactions. Click here for more details.

Online Payment is made on Our Secure Servers Online Payment is made on Our Secure Servers We are committed to protecting your credit card information.  We use a Level 3 Secure Server which means that once encrypted no-one can see your credit card information.

How to Shop - Make Your Selections

The first thing to do is browse our shop for the items you'd like.  Once you've found somethingthat you'd like to buy you can add it to your online shopping basket by clicking on the 'BUY' or 'Add to Basket' tag.

Universal Currency ConverterWe are a British firm and our prices are shown in GB Pounds.  As a convenience to our overseas customers we've added an exchange rate calculator to help you determine your order value in other currencies.  This is updated every few days and gives an accurate estimate of the value of the pound against other currencies.

The shopping basket is a holding place for your items until you are ready to purchase them.   You can view the contents of your basket at any time by clicking on the 'view basket' tags.   On the view basket page you can remove items from your basket and alter the quantities.

How to Shop - Proceed to the Check Out

Once you've decided upon your selection and checked your basket, you can proceed to the Order page by clicking "Order".  This action takes you to our secure server where we need some extra details to complete the order.  You enter your personal information, your name and address so we know where to send the goods.  Once you add a destination country the cost of shipping will automatically be added to your order, so you can see the total cost of what you wish to purchase.

How to Shop - Submit your order

At this point you must decide upon the payment method.  You can pay online by entering your credit card information and pressing the 'Order Now!' button.  You can print out the form and fax it to us, or you can submit the form without credit card details and call us later with this information.

We appreciate that ordering online the first time can be a little confusing but remember we offer a 30 day money back guarantee so if your purchase does not meet your needs you can return it to us for a full refund (less shipping charges).  If you have any problems or are unsure of any aspects of the ordering process please contact us and we'll try to help you out.

If you submit your order by e-mail, you'll get an immediate acknowledgement in by email to let you know that we've received the order.  If you choose fax or mail we'll either fax back, send an acknowledgment in the mail, telephone you or send an e-mail.

We make every effort to keep all of the items listed on our web site in stock and usually are able to despatch them within 24 hours of having received your order.  As soon as your purchases are despatched we'll send you a shipping confirmation e-mail so that you know the goods are on their way.

 
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Monday, 20th November, 2017

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1b Osiers Road, London, SW18 1NL.
Tel: +44 1748 826917